Policies 2018-06-12T23:04:49+00:00

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Policies

Rollaways $10.00/night. Cribs $10.00/night.

All rates shown include two people. To calculate the rate for your party, add $20.00/night for each additional adult and $5.00/night for each child under 18.

Deposits and Payments

An advance deposit of 40% or the first night’s stay, whichever is greater, is required to secure your reservation and must reach us within seven days after the reservation is made. The reservation balance is due upon arrival. You are financially responsible for the entire period of your reservation.

Checks are preferred for advance deposits. Discover, Visa & Mastercard accepted.

An 11% tax will be added to all charges: 5.5% State & County sales tax, 5.5% Door County room tax.

Rates subject to change without notice.

Cancellations and Date Changes

To obtain a deposit refund, call 30 days prior to your scheduled arrival for the Motel, Gatehouse, or Beachhouse and 60 days prior to arrival for all other units. If you must cancel less than the required number of days prior to arrival, do not expect a refund. There is a $25.00 office charge per accommodation cancelled. If a reservation is changed after arrival, you will be expected to pay in full for the original reservation. Do not expect a refund.

Bringing a Pet

We must be notified in advance. Pets must be at least one year old. Pets cannot be left in rooms unattended while staying at The Shallows Resort. Rules and charges apply. $20 to $40 per night – limit one pet. Please call for a pet confirmation.

General Information

All of our accommodations are non-smoking per State Statute. Smoking is only allowed in the designated smoking area.

Check-in time is 3:00 PM.

Check-out time is 11:00 AM in the Motel & 10:00 AM for all other units.

Labor Day weekend, Columbus Day weekend, and Fall Fest weekend are at the summer-weekend rate.

Preferred stay requirements may be less, if available. Please inquire by calling or emailing us.

If available, shorter stays in the housekeeping units will be accepted at a rate of $20.00 above the published rate.

Sorry, no discounts on holidays and anytime the summer rates apply. This includes AAA.